Services
You define your level of Service
Every Mobile Operator has different needs for service provisioning depending on the market situation and available staff. The level of service provisioning required by our clients is typically defined by our clients' own availability of expertise and resources:
Expertise:
When working with NeuString your need for support will most likely vary over time. As an experienced user and telco expert your need for support might be minimal at times. However, you will also encounter projects or challenges where assistance from NeuString's highly specialised team of experts will be required.
NeuString's experts will cover all aspects of the challenge. This includes identification of the optimal solution, quantification of the financial impact, detailed risk analysis and implementation milestone plan.
Resources:
There might be times where your organisation is short of staff. NeuString's experienced experts are available to take the lead and propose solutions to your challenges.
Due to our many years of experience, our high performance and documented results, NeuString is trusted with assignments of significant strategic importance for some of the leading players in the industry.
To cater for your individual need, NeuString offers 3 levels of Service:
